Support

If you get stuck, look at the questions below first.

Contact us

phase@eledik.com

Please include your phone model, your OS version and what happened at which prayer time, so we can help faster.

Frequently asked

The alarm did not ring. What should I do?

Check these first:

  • That alarm and notification permissions are on. If the app asks, tap "Allow".
  • Battery restrictions. Phones from Samsung, Xiaomi, Huawei and Oppo can shut down background apps. Keep Phaseledik outside battery optimisation and allow it to run in the background if needed.
  • That the bell for that prayer time is on in the app.

In Settings, use "Test in 10 seconds" to set a test alarm, then lock the screen and wait.

Which iPhones are supported?

Setting alarms on iPhone requires iOS 26 or later. On older versions the app still shows the times but cannot set alarms.

Does it need internet?

Only to fetch the times, about once a month. After the times are downloaded the app works for about a month without internet, and refreshes itself when they run low. Adding a new city also needs internet.

How do I change my city?

In Settings, tap "Change" on the location row, then choose your country, city and district. Alarms are set again by the new city's times.

Can I add several cities?

Yes, up to five. In "My cities", tap "Add city". The city you tap becomes active and alarms follow its times. You can also set each alarm to ring only in the cities you choose.